Nine in 10 (91%) Greek consumers are more interested in solutions that help reduce energy bills compared with a year earlier, according to an EY survey on energy transition trends.
Nearly 90% said that they are monitoring their energy consumption more closely, although a large majority believe they have already exhausted most options for further savings. In total, 93% of respondents in Greece said they are doing everything they can to manage or reduce their energy costs.
The findings are part of EY’s Navigating the Energy Transition survey, which covered 798 consumers in Greece and 17,200 respondents across 20 countries globally. The survey highlighted that rising costs and a volatile, complex energy environment are eroding consumer trust in the energy ecosystem.
The survey also underscored the growing importance of what it terms “energy wellbeing” — the overall consumer experience shaped by how individuals think, feel and act in relation to energy. This, it notes, goes beyond customer satisfaction and pricing, and is increasingly linked to broader quality-of-life considerations, sustainable development and personal wellbeing.
At present, only 18% of Greek consumers said that the current energy system is improving their wellbeing.
The survey showed strong demand among Greek consumers for a wide range of energy management tools, particularly those offering greater control over usage and costs.
While 91% of respondents noted they are more interested in cost-saving energy solutions than a year ago, 90% reported closer monitoring of their consumption.
However, most consumers feel they have limited room left to achieve further savings, with 93% stating they are already doing everything they can to manage or reduce their energy expenditure.
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