Piraeus Bank’s strategy for combining digital transformation and sustainability – emphasizing that they are “two sides of the same coin” – was presented by the Group’s CEO, Christos Megalou, speaking at Grant Thornton’s “Future Unfold, The Annual Technology Forum” conference, which was held at the Athens Concert Hall.
Megalou described the future of the financial sector as “a new ecosystem of collaborations where banks, technology companies, start-ups and regulators co-create solutions.”
“Data offers enormous potential, but its value multiplies when combined with human judgment and principles,” Megalou emphasized in his speech. “The big challenge in the financial sector is to turn digital progress into sustainable progress,” he noted.
Describing the developments coming to the sector, he emphasized that “the financial service of the future will be more personalized, smarter and more transparent. It will be based on data, but guided by values. It will use artificial intelligence, but will have people at the center.”
Megalou added that this service “will operate with speed, but also with purpose” sending the message that “the future that unfolds before us is digital, sustainable and deeply human. And we must co-shape this future together,” he stressed.
“Digital” and “green” transition: the two sides
The CEO of Piraeus underlined the close relationship between digital transformation and sustainability, stating that “digital transformation is closely linked to sustainability,” as “green technologies, more efficient infrastructure and low-energy footprint solutions are an integral part of our strategy.”
He specifically stated that “digital transition and green transition are now two sides of the same coin,” adding that “the next day is already taking shape.”
“Responsible AI” at Piraeus
In this context, Megalou stated that “at Piraeus Bank we are investing in Responsible AI, incorporating the concept of ethics, transparency and accountability into every application”, adding that “this does not limit innovation”.
The CEO of Piraeus underlined that “technology does not replace the human factor”, but “gives it greater power and better tools”. He stressed that artificial intelligence is already “serving hundreds of thousands of customers in a natural and human way”, noting that “it is an excellent example of how technology can enhance service and free up time from our people for what has real value in the customer relationship”.
Για να εμφανίζονται περισσότερα άρθρα της Ναυτεμπορικής στις αναζητήσεις σας εύκολα και γρήγορα, πρέπει να προσθέσετε το site στις προτιμώμενες πηγές σας. Μπορείτε να το κάνετε πηγαίνοντας εδώ.
